Cooling times depend on the model, target temperature, water volume, and surrounding environment.

Here’s an estimate for each model based on standard water volumes:

• 1/3 HP Chiller: Suitable for up to 100 gallons; cools water from 72°F to 41°F in approximately 9 hours. Average Cooling Rate: ~2-3°F per hour.
• 2/3 HP Chiller: Ideal for 150 gallons; cools water from 72°F to 38°F in about 5-6 hours. Average Cooling Rate: ~6-9°F per hour.
• 1 HP Chiller: Ideal for 200 gallons; cools water from 72°F to 37°F in about 5-6 hours. Average Cooling Rate: ~6-9°F per hour.
• 1.5 HP Chiller: Designed for 280 gallons; cools water from 72°F to 36°F in just 3-4 hours. Average Cooling Rate: ~9-14°F per hour.

These estimates assume an ambient temperature of around 86°F. If the surrounding temperature is higher or you're using a larger tub, cooling might take more time. Conversely, smaller tubs may cool down more quickly. Using an insulated tub helps retain cold temperatures more effectively.

The system is designed for continuous operation, using efficient cooling technology. Its operation is similar to an air conditioner, and the costs to run it are like a home refrigerator.

Estimated energy costs vary by model and the environment conditions:

• 1/3 HP: 0.25 kW/h
• 2/3 HP: 0.5 kW/h
• 1 HP: 0.75 kW/h
• 1.5 HP: 1.13kW/h

Costs are based on an ambient temperature of 95°F, water temperature from 72°F to 37°F, and a water volume of 95-180 gallons, but may vary with different conditions.

After the initial cooling period, it functions similarly to an air conditioner, activating only as needed to maintain the set water temperature, especially in insulated tubs. This intermittent operation keeps energy usage low.

Yes, you can use the chiller indoors and outdoors. We installed wheels and handles for easy transportation. And the lightweight with small size make it can be move easily.

It comes with a full year warranty that covers all manufacturing faults. This warranty ensures peace of mind, protecting your investment and guaranteeing the quality and performance of products.

• Covers all components and workmanship
• Includes complete unit replacement if major fault occurs
• All critical parts protected: compressor, heat exchanger, control system
• No confusing "wear and tear" exclusions
• Zero repair costs for covered issues

Dedicated Support:

• Direct access to our technical team 7 days a week
• Rapid response to any concerns
• Step-by-step troubleshooting assistance
• Professional guidance throughout warranty process
• Clear communication at every step

We handle warranty claims differently than competitors: instead of long repair processes or partial coverage, we focus on getting you back to cold plunging as quickly as possible. If a component fails, we ship replacements immediately. For major issues, we'll replace the entire unit—no questions asked.

This level of coverage reflects our confidence in the product's quality and our commitment to your satisfaction. We believe warranty support should be straightforward and hassle-free, just like the cold plunge experience itself.

The warranty is activated automatically upon delivery, and we maintain detailed records so you never need to worry about registration or paperwork. Simply reach out if you ever need support, and we'll handle the rest.