FAQs

Yes and we afford free shipping to 24 countries in USA, UK, CA, EU, AU, ASIA, click here to see the details.

It depends on where your country is. You can check the shipping policy here to see the details.

We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it please report it to your respective shipping carrier at the information provided to you on our Tracking Page. If you have any further questions on how to do this please reach out to our customer support team atelsa@cnsupfactory.com.

Please know that our site is encrypted and SSL secured and we do not share the payment information with any 3rd party.

The payment details will be saved under your personal information section due to security and privacy reasons, hence your payment information is in safe hands. We guarantee that our customers’ personal information will not be leaked

We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express.

It comes with a full year warranty that covers all manufacturing faults. This warranty ensures peace of mind, protecting your investment and guaranteeing the quality and performance of your buying.

Yes we have Returns & Refunds service, please check here